Payment and Shipping in the Webshop
How can I pay in the webshop? (methods of payment)
How long does delivery take? (delivery times)
How much does shipping cost?
How can I pay in the webshop?
(methods of payment)
The available payment methods depend on various criteria (country, shopping cart value):
Payment method | AT | DE | Rest of the world |
Credit card Visa & Mastercard | x | x | x** |
Immediate transfer | x | x | AT, BE, DE, ES, IT, NL |
Paypal | x | x | x** |
Invoice* | x | ||
Prepayment*** | x**** | x | x |
* Invoice payment possible if shopping cart value below 200 €, and only for registered users; not possible when purchasing vouchers or digital seminars
** if your country is listed at shipping costs
*** not possible when purchasing print@home vouchers or digital seminars
**** only for guest orders resp. registered users with shopping cart value of 200 € and more
You are welcome to find out more about the different payment methods before you buy.
Delivery times:
Countries with 1-6 business days delivery time:
Austria and Germany
Countries with 2-6 business days delivery time:
EU (see below for exceptions), Switzerland, Liechtenstein, San Marino
Countries with 3-8 business days delivery time:
Belgium, Bulgaria, Denmark, Estonia, Finland, Greece, Latvia, Lithuania, Luxembourg, Malta, Portugal, Sweden
Countries with 8-21 business days delivery time:
Cyprus, Iceland, Ireland, Norway, United Kingdom
All other countries: The delivery time is dependent on the local postal service (approx. 8-21 business days).
PLEASE NOTE!
Due to the current situation, delivery times may be longer in some countries (Finland).
Information on the calculation of the delivery date
In the case of payment in advance, the deadline for delivery begins on the day after the payment order is issued to the transferring bank or, in the case of other payment methods, on the day after the conclusion of the contract and ends with the expiry of the last day of the deadline.
If the last day of the deadline falls on a Sunday or a public holiday recognized by the state at the place of delivery, the next working day takes the place of such a day.
How much does shipping cost?
We deliver worldwide - in Austria CO2-neutral via our shipping partner, Österreichische Post.
Depending on the country of delivery, we do not charge shipping costs for orders above a certain order value (value of goods).
Here is an overview of the shipping costs:
Country | Shipping | Free shipping from |
---|---|---|
Austria | EUR 6,50 | EUR 39 order value |
Germany | EUR 8,90 | EUR 39 order value |
EU-Zone 2 | Shipping | Free shipping from |
Belgium | EUR 20,- | EUR 120 order value |
Croatia | EUR 14,- | EUR 120 order value |
Czech Republic | EUR 14,- | EUR 120 order value |
Hungary | EUR 14,- | EUR 120 order value |
Italy | EUR 14,- | EUR 80 order value |
Luxembourg | EUR 14,- | EUR 80 order value |
Netherlands | EUR 14,- | EUR 80 order value |
Slovakia | EUR 14,- | EUR 120 order value |
Slovenia | EUR 14,- | EUR 120 order value |
EU-Zones 3 and 4 | Shipping | Free shipping from |
Bulgaria | EUR 27,- | EUR 150 order value |
Cyprus | EUR 27,- | - |
Denmark | EUR 20,- | EUR 120 order value |
Estonia | EUR 27,- | EUR 150 order value |
Finland | EUR 20,- | EUR 120 order value |
France | EUR 20,- | EUR 120 order value |
Greece | EUR 27,- | EUR 150 order value |
Ireland | EUR 27,- | EUR 150 order value |
Latvia | EUR 27,- | EUR 150 order value |
Lithuania | EUR 27,- | EUR 150 order value |
Malta | EUR 27,- | EUR 150 order value |
Poland | EUR 20,- | EUR 120 order value |
Portugal | EUR 27,- | EUR 150 order value |
Romania | EUR 27,- | EUR 150 order value |
Sweden | EUR 20,- | EUR 100 order value |
Spain | EUR 27,- | EUR 150 order value |
Prices in EURO, incl. VAT.
Countries with minimum order value | Shipping | Minimum order value |
United Kingdom | - | EUR 200 order value |
Other (non-EU) countries | Shipping | Free shipping from |
Iceland | EUR 25,- (excl. VAT) | EUR 150 order value |
Liechtenstein | EUR 25,- (excl. VAT) | EUR 150 order value |
Norway | EUR 20,- (excl. VAT) | - |
San Marino | EUR 25,- (excl. VAT) | EUR 150 order value |
Switzerland | EUR 20,- (excl. VAT) | EUR 90 order value |
all other countries | are determined individually | - |
In case of further questions, please contact webshop@sonnentor.at.
In the case of deliveries to countries outside the European Union, additional costs may arise for which we are not responsible and which you must bear. These include, for example, costs for money transfer by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). For more information, have a look at https://ec.europa.eu/taxation_customs/business/calculation-customs-duties_en
and for import sales tax at http://auskunft.ezt-online.de/ezto/Welcome.do and especially for Switzerland http://xtares.admin.ch/tares/login/loginFormFiller.do.